Overview

Envisioning and designing for future scenarios in extended reality for enterprise iPaaS (integration Platform as a Service) platform marketplace

This is a proof-of-concept project during my internship at TIBCO Software, exploring a potential future of migrating TIBCO Cloud Integration Marketplace into extended reality.

Role

As the only UX Product Design Intern on this project, I was responsible for the entire end-to-end UX process, including user research, ideation, and the creation of lo-fi and mid-fi prototypes using Figma and Spline. I successfully presented this exploration project to the TIBCO leadership team for feedback and iteration.

Process

From User Research to Ideation

The slides below document the user research process and findings that inform the ideation and design solutions of this project. The user research process includes analyzing current UIs, conducting secondary research and unmoderated interviews, defining user stories, and creating personas.

Here is an interactive mid-fi prototype I built using Figma and Spline, showcasing a potential spatial app design for TIBCO Cloud Marketplace. You can use your mouse to interact with the prototype and imagine what it might be like using an iPaaS marketplace in extended reality.



You can also view the mock-ups below to get a quick glimpse into a potential future of iPaaS in extended reality.

Reflections

What I’ve Learned

• As a designer, I had the opportunity to work on an iPaaS marketplace project, which was completely new to me. Through this project, I gained valuable insights into the pain points and user needs of the iPaaS marketplace, as well as the enterprise design architecture behind it.
• Additionally, I had the chance to use Spline for the first time as a prototyping tool. I found it to be a powerful tool for building and showcasing XR prototypes, and its web sharing feature allowed for fast iteration and feedback gathering.
• Working in a company with no prior experience in the extended reality (XR) space, I learned the importance of clearly scoping out projects and understanding user goals in order to identify valuable opportunities for integrating TIBCO's solution in the XR space. It is also crucial to communicate the purpose and thinking behind the design solution to the leadership team, as a designer, in order to influence the potential roadmap of the product.